Iopoker Terms & Conditions — Complete Platform Usage Policy

These Terms and Conditions ("Terms") constitute a legally binding agreement between iopoker and its users. These Terms apply to all services, games, promotions, and payment-related activities conducted through the iopoker.bet domain.

Iopoker is licensed and operated under international gaming law. Accessing this platform from Bangladesh is done at the user's own risk — users are solely responsible for ensuring compliance with their local laws.

To open an account at iopoker, the following requirements must be met:

• You must be at least 18 years of age. Providing a false age is strictly prohibited.
• Each person may register only one account. Multiple accounts within the same household are permitted, but multiple accounts from the same device or IP address will be flagged as suspicious.
• All information provided at registration must be truthful, accurate, and complete.
• Users are solely responsible for keeping their account password confidential.

Mobile number and email verification are required at registration. Providing false information may result in account termination and forfeiture of any winnings.

Iopoker follows international KYC (Know Your Customer) standards to prevent money laundering and fraud. Prior to your first withdrawal, or at any time deemed necessary, iopoker may request the following documents:

• Scanned copy of National ID (NID) or passport
• A recent utility bill or bank statement for address verification
• Proof of payment method ownership (bKash/Nagad screenshot)

All financial transactions at iopoker are governed by the following rules:

• Minimum deposit is ৳500 (bKash/Nagad/Rocket). Bank transfers require a minimum of ৳5,000.
• Minimum withdrawal is ৳500. Withdrawal requests are typically processed within 3–5 minutes.
• Withdrawals must be made to the same payment method used for the deposit.
• There are no platform charges on deposits. Withdrawals are also free of charge.
• Network fees apply for cryptocurrency transactions — these are charged by the blockchain network, not iopoker.

If a deposit is cancelled or refunded, any associated bonus will be forfeited. Any funds credited in error due to a banking issue must be returned.

All bonus offers at iopoker come with their own terms. The general bonus policy is outlined below:

• Bonus funds cannot be withdrawn directly — the specified wagering requirements must be met first.
• The welcome bonus wagering requirement is 20x (applied to the total of bonus + deposit amount).
• Slots bonus wagering counts at 100%. Different contribution rates apply for Live Casino and Sports Betting.
• Each individual may claim a bonus offer only once.
• Any unused bonus will be automatically cancelled upon expiry.
• Iopoker reserves the right to modify or cancel any bonus offer at any time without prior notice.

All betting activities on iopoker are governed by the following rules:

• Once confirmed, a bet cannot be cancelled — this applies to live betting as well.
• If incorrect odds are displayed due to a software error, iopoker reserves the right to void the affected bets.
• If less than half of a match has been played, bets are generally voided and stakes refunded.
• Slot and casino game outcomes are determined by an RNG (Random Number Generator) and are independently audited.
• Maximum win amounts are set individually for each game or betting market.

If a game is interrupted mid-session due to a technical issue, it will resume from the last saved state or the round's bet will be cancelled.

The following activities are strictly prohibited on iopoker:

• Operating multiple accounts on behalf of the same individual or household
• Coordinated Betting for Bonus Abuse (Bonus Hunting)
• Using automated bots or scripts to play games
• Depositing through money laundering or illegal funds
• Cheating or colluding with other players
• Attempting to hack or exploit vulnerabilities in the platform's software
• Registering with a false identity or incorrect age

Iopoker may temporarily suspend or permanently close an account under the following circumstances:

• Violation of any provision of these Terms
• Providing false information during KYC verification
• Suspicious Financial Activity
• Accounts inactive for an extended period (more than 18 months)

Users may also contact Support at any time to close their account. Any remaining balance can be withdrawn before closure.

All content on iopoker.bet — including logos, designs, graphics, text, and software — is the property of iopoker or its licensors. Copying, republishing, or any commercial use of this content is strictly prohibited.

All game content is the property of the respective game providers and is operated under their own licenses.

Iopoker is not liable for any financial losses resulting from gaming. Gaming is entertainment, and there is always a risk of losing money. iopoker's liability for losses caused by third-party payment providers or technical failures is limited.

Visit our Privacy Policy page to learn how we collect, use, and protect your personal information. In brief:

• Your information is never sold to third parties.
• Your information may be used to improve our services and prevent fraud.
• You may request the deletion of your personal data.

Iopoker places the highest importance on responsible gaming. We provide the following tools:

• Set daily/weekly/monthly deposit limits
• Self-exclusion for a set period (self-initiated account lock)
• Reality Check — session duration notifications after a specified interval
• Cooling-Off Period — a temporary break from gaming

If you notice signs of gaming addiction, please contact our support team or Responsible Gaming View page.

If you have a complaint, you may seek resolution through the following steps:

• Step 1: Submit a complaint via live chat or at support@iopoker.bet.
• Step 2: iopoker will provide a formal response within 7 business days.
• Step 3: If you are unsatisfied with the resolution, you may appeal to the licensing authority.

Iopoker reserves the right to modify these Terms at any time. When changes are made:

• Advance notification will be sent to your registered email.
• Continued use of the site after 7 days from the date of a change will be considered your acceptance of the updated Terms.
• A notice will be posted on the site's homepage for any major changes.

For any questions about these terms, please contact us through the following:

• Live Chat: 24/7 — bottom right corner of the site
• Email: support@iopoker.bet — Response within 12 hours
• Bengali Support Always Available